Tour reservations are services for specific dates. Therefore, cancellation conditions may vary depending on the service type and reservation date.
Cancellation requests must be submitted by e-mail or phone with the reservation number.
For leisure, travel, and similar services to be performed on a specific date or period, general withdrawal right exceptions may apply. Please review the conditions carefully before booking.
Refund eligibility is evaluated according to the service type, reservation date, and supplier conditions. Approved refunds are returned to the payment method within a reasonable period.
You may contact us for any cancellation or change request.